Privacy Policy

Last updated: November 18th, 2025.

Ginko Displays (“we”, “our”, “us”) is committed to protecting your personal data and ensuring a transparent, secure, and compliant experience when you interact with our website, products, and services. This Privacy Policy explains what information we collect, how we use it, and the rights you have under the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal information is:

Ginko Displays
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Email: contact@ginkodisplays.com

2. Information We Collect

We only collect data that is necessary for providing our services, improving our website, and communicating with you.

2.1. Information you provide

• Contact information (name, email address, phone number)
• Business information (company, role, project details when you inquire about our displays)
• Preferences (product configuration, tailor-made requests)
• Content submitted through forms (demo requests, quote inquiries, messages)

2.2. Information collected automatically

When you browse our website:
• Device information (browser, OS, screen resolution)
• Usage data (pages visited, time spent, interactions)
• Technical logs and security-related data
• Cookies and similar technologies (see Section 7)

2.3. Information from third parties

• Analytics platforms (e.g. Google Analytics 4)
• CRM and email tools (only if you make a request or opt in)
• Social networks (if you interact with our pages or ads)

We do not purchase personal data from external providers.

3. How We Use Your Data

We process your data exclusively for legitimate and clearly defined purposes:

3.1. To provide our services

• Responding to your inquiries
• Offering demo sessions or product presentations
• Preparing quotes or commercial proposals
• Managing tailor-made product requests

3.2. To improve our website and products

• Understanding usage patterns
• Enhancing UX/UI and performance
• Ensuring security and compatibility

3.3. Marketing and communication (only with consent or legitimate interest)

• Sending updates about new products, exhibitions, and features
• Sharing professional content related to visual innovation and hospitality
• Retargeting and analytics (non-identifiable whenever possible)

We do not use your data for automated profiling that produces legal or significant effects.

4. Legal Bases for Processing (GDPR)

We rely on the following legal grounds:

• Consent (Art. 6.1.a): newsletter, cookies, demo requests
• Contractual necessity (Art. 6.1.b): quote requests, business discussions
• Legitimate interest (Art. 6.1.f): improving our website, securing services
• Legal obligation (Art. 6.1.c): accounting, fraud prevention

5. Data Sharing

We never sell your personal information.

We may share necessary data with:

• Hosting providers
• Analytics tools (e.g. Google Analytics)
• CRM/email services used for communication
• Payment or invoicing providers (only if applicable)
• Professional partners involved in project delivery (with confidentiality agreements)

All processors are selected for their GDPR compliance and strong security standards.